
FREQUENTLY ASKED TECHNICAL QUESTIONS
FIRE NOTIFICATION APPLIANCE CIRCUITS (NAC)
SERVICE & MAINTENANCE
NUMBER
QUESTION ANSWER
1 "I am synchronizing using a Wheelock
Synchronization module (SM-12/24 and/or
DSM-12/24) and using Series AS, NS and RSS
appliances. My audible chirped once then shut
off."
Check the audible connections on the sync module for
proper polarity. In addition check the audible connections
for both forward polarity during alarm. Ensure that voltage
is not a pulsed voltage such as a temporal pattern or
march time.
2 "I have 10 DSM Modules and they are not syncing
together. How do I get them all to sync at the
same time?"
You need to connect each DSM module through the plus
(+) and minus (-) interconnection terminals of each DSM
module.
3 " Why won't the interconnection terminals on the
DSM Module ti
hten?"
Those terminals utilize a self-tapping screw. Apply
pressure when you are tightening the screw.
4 "On the PS-12/24-8 Power Booster, everything is
working fine but I notice the LED on the logic
board is blinkin
faintl
"
This is normal.
5 " I would like to parallel two of the outputs on the
PS-12/24-8 Power Booster to give me a
4 Am
out
ut"
You can parallel either outputs 1&2 or 3&4 to give you a 4
Amp output.
6 "I wired the PS-12/24-8 for AC Fail and Battery
Fail. It's been 2 minutes already and it hasn't
iven me a trouble."
It takes approximately 5 minutes for the Power Booster to
change state.
7 "I want the PS-12/24-8 to report a ground fault.
How do I wire the Power Booster to give me
that?"
Connect a single wire from the negative (-) side of the AUX
terminal to the chassis ground located by the Transformer
within the panel.
8 "I have the Series NS and my hole in the wall is
ust a little bit too bi
. What do I do?"
Use the NATP Trim Plate.
9 "How do I connect multiple PS-12/24-8 Power
Boosters with Class "B" wiring without the
silence option?"
Wire to Input 1, then take a jumper wire out of 1's return to
input 2. Place the EOLR on the return of input 2. Then
come out of output 4 to the input 1 of the next booster
putting the EOLR on the last booster and set the DIP
switch according to the Instruction Manual.
10 " I have one of your signals installed on a job. It's
not working. What should I do?"
Take the appliance out of the NAC Circuit. Use either a
power supply or a 24 VDC battery and connect the
appliance to the power source. If it does not function then
most likely the appliance is defective. You need to replace
the appliance. To be on the safe side, test the new
appliance before installing it into the Fire Alarm System.
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